Understanding The Common Causes Of Call Drops And How You Can Prevent Them

Nearly everyone has faced the frustration of having a phone call abruptly end or disconnect. Known as call drops , these interruptions frequently occur in areas with poor connectivity, but they can also happen at home or the office. Several factors contribute to call drops, with the following being the most common culprits:

Weak Signal
One major cause of call drops is weak or inconsistent signals. While the strength of your network can be gauged by the number of bars displayed on your iPhone or Android device, there is no universal standard for signal strength across different networks. For example, one bar on an Airtel network might equate to three bars on a Jio network.

Software Glitches
Though not common, software updates can sometimes affect network connectivity . This has been an issue for some users of Google’s Pixel phones, who have reported network connection problems following certain updates.

Network Congestion
In densely populated areas, high network traffic can lead to call drops. This typically happens when many users connected to the same tower attempt to access the network simultaneously.

How to Reduce Call Drops:
While there is no guaranteed way to eliminate call drops, the following tips may help mitigate the problem:

• Switch Networks

If you experience poor signal strength at home or work, consider switching to a different network provider. Before making the change, research the plans available and consult others in your area about their experiences with different providers. Some, like Airtel, offer maps showing network availability.

• Update Your Phone

Keeping your phone's software up-to-date can help resolve network issues. If you are facing frequent call drops, check for software updates to ensure your phone is running the latest version.

• Restart Your Phone

Sometimes, a simple restart can resolve network issues. Both Android and iOS devices are designed to connect to the best available network, but if problems persist, restarting your phone might help.

• Disable Wi-Fi Calling

In areas with poor network connectivity, your phone may switch to Wi-Fi calling. While this feature is useful, it can also cause call drops. On most Android phones, Wi-Fi calling is enabled by default but can be disabled in the SIM settings of the ‘Settings’ app. For iPhone users, this option is located under the ‘Phone’ section in the ‘Settings’ app.

• Reset Network Settings

As a last resort, resetting your network settings can address persistent call issues. This option is typically found in different sections depending on your phone model, but you can locate it quickly by searching for ‘reset’ in the settings app. Note that this action may also erase saved Bluetooth and Wi-Fi connections.