IRCTC Warns of Fake Ticket Refund Scams: Here's How To Stay Safe

Many individuals are encountering problems due to fraudulent online ticket refund scams , and the Indian Railway Catering and Tourism Corporation ( IRCTC ) has issued a warning about these deceptive ads masquerading as the IRCTC website . Users searching for ticket refunds on Google are being misled to fake IRCTC websites that request their personal and banking information.

The IRCTC Fake Website Scandal – Essential Information

Fraudulent websites on Google have been a persistent issue for years. Despite repeated warnings, IRCTC continues to struggle with this challenge. Recently, IRCTC has highlighted the seriousness of this issue through its social media channels. The corporation advises users to avoid looking for IRCTC customer care numbers via social media or search engines to prevent falling victim to these scams.

IRCTC, which is used by millions for online ticket booking, provides a proper system for refunds if a train is canceled or if travel dates need to be changed. Users are advised to use the official IRCTC website or app, email, or call their support number for refunds.

Official IRCTC Contact Details for Ticket Refunds

In its security memo, IRCTC has shared the official ways to contact the railway agency for ticket refunds:

• Use the "Contact Us" section on the IRCTC website or app.
• Email at care@irctc.co.in.
• Call 14646 for official support.

Next time you need a train ticket refund, ensure you use these official channels to contact IRCTC.