Internet Blocked on Your Device? Here’s How to Fix It in 10 Steps

Thu, 30 May 2024 12:28:05 IST

Experiencing the Your Internet Access is Blocked error can be incredibly frustrating, especially when you need to stay connected. This issue can stem from various sources, including network configurations, software settings, or even malware. Here are ten effective solutions to help you resolve this problem and restore your internet access.

1. Restart Your Device and Router
One of the simplest and often most effective fixes is to restart your device and router. This can clear temporary glitches and refresh your network connection.

Steps:

Turn off your device and router.
Wait for about 30 seconds.
Turn them back on and check your internet connection.

2. Check Your Network Cables
Loose or damaged cables can cause connectivity issues. Ensure all cables are securely connected to your modem, router, and device.

Steps:

Inspect the cables for any visible damage.
Ensure all connections are tight and secure.
Replace any damaged cables.

3. Disable and Re-enable Your Network Adapter
Disabling and then re-enabling your network adapter can reset its settings and resolve connectivity issues.

Steps:

Open the Control Panel and go to Network and Sharing Center.
Click on Change adapter settings.
Right-click your network adapter and select Disable.
Wait a few seconds, then right-click it again and select Enable.

4. Update Network Adapter Drivers
Outdated or corrupted drivers can block internet access. Updating your network adapter drivers can help resolve this issue.

Steps:

Open Device Manager.
Expand the Network Adapters section.
Right-click your network adapter and select Update driver.
Follow the on-screen instructions to update the driver.

5. Check Your Firewall and Antivirus Settings
Sometimes, firewall or antivirus software can block internet access. Temporarily disabling these can help identify if they are the cause.

Steps:

Open your firewall or antivirus software.
Temporarily disable the software.
Check your internet connection. If it works, adjust the software settings to allow internet access.

6. Run a Network Troubleshooter
Windows has built-in troubleshooters that can automatically detect and fix network issues .

Steps:

Open Settings and go to Update & Security.
Select Troubleshoot from the left menu.
Click on Internet Connections and run the troubleshooter.

7. Reset TCP/IP Stack
Resetting the TCP/IP stack can resolve network issues by resetting network configurations to default.

Steps:

Open Command Prompt as an administrator.
Type netsh int ip reset and press Enter.
Restart your computer.

8. Check for Malware
Malware can interfere with your internet connection. Running a full system scan with your antivirus software can detect and remove malware.

Steps:

Open your antivirus software.
Run a full system scan.
Remove any detected malware and restart your computer.

9. Change DNS Settings
Sometimes, DNS issues can block internet access. Changing to a public DNS server like Google DNS can resolve this.

Steps:

Open Network and Sharing Center.
Click on Change adapter settings.
Right-click your network adapter and select Properties.
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Use the following DNS server addresses:
Preferred: 8.8.8.8
Alternate: 8.8.4.4
Click OK and restart your computer.

10. Contact Your Internet Service Provider (ISP)
If none of the above solutions work, the issue might be with your ISP. Contact them for assistance.

Steps:

Call your ISP’s customer service.
Explain the issue and steps you’ve already taken.
Follow their instructions for further troubleshooting.

By following these steps, you should be able to diagnose and fix the Your Internet Access is Blocked error, restoring your internet connectivity and getting back online.