How To Easily Update Your KYC On The FASTag Mobile App: A Complete Guide

The FASTag initiative, launched by the National Highways Authority of India (NHAI), has transformed toll payment systems by enabling electronic toll collection . This "One Vehicle, One FASTag" rule ensures that each vehicle is assigned a unique FASTag. To keep your FASTag functional and compliant with recent rules, completing the KYC (Know Your Customer) process is mandatory. Here's a simple guide on how to update your KYC using the FASTag mobile app .

What is FASTag?
FASTag is a revolutionary system that simplifies toll payments by using Radio Frequency Identification (RFID) technology. This small sticker is placed on your vehicle’s windshield and linked to a prepaid account. It allows automatic toll deduction when you pass through a toll plaza, eliminating the need for cash payments and reducing traffic congestion.

Why Do You Need to Update Your KYC?
Recent regulations from the Reserve Bank of India (RBI) require FASTag users to complete their KYC by February 29, 2024. If the KYC is not updated, even active FASTags with valid balances may be deactivated. This rule ensures that only one FASTag is active per vehicle, streamlining the toll payment system.

# Documents Required for KYC Update

Before starting the process, keep the following documents handy:

• Passport
• Voter ID
• Aadhar Card
• Driving License
• PAN Card
• Vehicle Registration Certificate

# Step-by-Step Guide to Update KYC on the FASTag App

Updating your KYC through the FASTag mobile app is a quick and easy process. Follow these steps:

1. Log In: Open the FASTag mobile app and log in using your registered mobile number.

2. Navigate to Profile: Go to the "My Profile" section in the app.
3. Check KYC Status: Under the "KYC" tab, verify if your KYC is up-to-date.
4. Upload Documents: If an update is needed, select your customer type and upload the necessary ID and address proof documents.
5. Submit: Submit the documents and wait for the confirmation of your updated KYC status.

# How to Update KYC Offline

If you prefer to update your KYC offline, visit the branch of your FASTag issuing bank and follow these steps:

1. Visit the Bank: Go to your nearest FASTag bank branch.
2. Request KYC Update : Inform the bank representative about your need to update KYC.
3. Fill Out the Form: Complete the application form with your updated information.
4. Submit Documents: Hand over your KYC documents along with the form.

5. Get Help: If needed, ask the relationship manager at the bank for assistance in completing the process.

# Key Reminders

• Ensure that only one FASTag remains active per vehicle to avoid deactivation.
• Stay informed about future updates or guidelines from the NHAI and RBI regarding FASTag usage.

By staying proactive and updating your KYC, you’ll ensure seamless travel through toll plazas, benefiting from the efficiency of the FASTag system. The Bajaj Pay FASTag app also provides an easy way to manage your FASTag account and recharge options for smooth travel.

Updating your KYC is not just about compliance - it’s about making your road journeys hassle-free!